Security and privacy
Your calls, deals and client relationships are your business. Here's how Anchor.AI keeps them safe and private. For the full security pack (our written policies, a Data Processing Agreement and answers to your security questionnaire), email lucia@anchortechnolgies.com.
Your data is never sold or used for training
We don't sell or share your data, and we don't use your calls, transcripts or deals to train AI models. Our AI provider works under terms that don't allow training on it either.
Encrypted everywhere
All traffic uses HTTPS (TLS 1.2+), enforced by the browser. Data is encrypted at rest, and sign-in tokens for your connected tools (Google, Microsoft, Zoom and others) get an extra layer of AES-256 encryption in our database.
Companies kept separate
Every request is checked against the signed-in person's team, so one company can never see another's data. Inside your team, leaders choose who can see which deals.
Sign-in protection
Two-step verification with an authenticator app, which a team owner can require for everyone. Sign in with your company Microsoft or Google account. Repeated wrong passwords lock sign-in for 15 minutes.
You stay in control
Your team owner can download all of your company's data at any time, see who has which tools connected, sign anyone out everywhere, and remove people. You can ask us to permanently delete your data at any time.
Never lost
Daily encrypted backups are stored separately from the live service. Deleted deals go to a recoverable trash. If you cancel, your data is kept, so you can pick up where you left off.
Recording done openly
When Anchor.AI's notetaker joins a call, it tells everyone in the meeting chat that the call is being recorded. Recording copies held by our recording and transcription providers are deleted once Anchor.AI has saved its own.
How we run it
All code changes are reviewed and automatically checked. Dependencies are scanned for vulnerabilities on every change and weekly. Every administrative account uses multi-factor authentication. Security incidents are handled under a written plan, and affected customers are told within 72 hours.
Services that process data for Anchor.AI
| Render | Hosting and database (US) |
| Cloudflare R2 | File storage and encrypted backups (US) |
| Anthropic | AI processing; doesn't train on your data (US) |
| AssemblyAI | Transcription; its copy is deleted after processing (US) |
| Recall.ai | Recording; its copy is deleted after processing (US) |
| Stripe | Payments (PCI DSS Level 1) |
| SendGrid | Email delivery |
| Twilio | Text messages, only if you turn them on |
All data is processed in the United States. Anchor.AI doesn't yet hold a SOC 2 or ISO 27001 certification; our controls are based on those frameworks, and our main providers hold their own.
Report a security issue
Found a vulnerability or have a concern? Email lucia@anchortechnolgies.com. We reply within one business day. More detail is in our Privacy Policy and Terms of Service.